Sold Exclusively Online — and Shipped Direct to Your Door
One of the first questions new customers ask is whether the Reunoa Bruise Defense & Repair Serum is available at CVS, Walgreens, or Walmart. The short answer is no — and that’s an intentional decision. Reunoa sells exclusively through its official website, reunoa.com, cutting out the retail middleman entirely. The reasoning is straightforward: keeping distribution direct helps maintain the potency of active ingredients like Arnica Montana and Vitamin K, while also keeping the price lower than it would be on a store shelf.
For US customers, that means every order ships directly from the fulfillment chain to your address — no hunting through pharmacy aisles, no out-of-stock notices on third-party apps. You order on reunoa.com, and the package comes to you.
Delivery Windows: What to Expect After You Order
Reunoa’s terms of service state that goods are dispatched within 2 to 20 days of confirmed payment, with a standard delivery window of 7 to 12 working days. In some cases — particularly during high-demand periods — delivery can extend up to four weeks. That’s a wider window than some customers might expect from a domestic retailer, and it’s worth knowing upfront so you can plan accordingly.
The longer range exists partly because orders are dispatched from the manufacturer once stock is confirmed, and transit times from international fulfillment points can vary. If you’re ordering the serum because you’re dealing with active bruising right now, it’s worth factoring that timeline in. Most customers report that visible bruising begins to fade within 7 to 10 days of starting the serum — so ordering as soon as you notice the problem, rather than waiting, tends to produce better outcomes.
Once your order ships, you’ll receive a confirmation. If your package hasn’t arrived after the stated window, Reunoa’s support team can be reached at support@reunoa.com to investigate.
Free Shipping on Orders Over $50
Reunoa offers free shipping on all US orders over $50. For customers who are buying a single bottle of the serum, checking whether the order total clears that threshold before checkout is worth a moment’s attention. Pairing the serum with the Reunoa Bruise Defense Capsules — the brand’s internal complement to the topical treatment — is a natural way to reach that threshold while also getting the inside-out skin support that many repeat customers add to their routine.
For orders that fall below $50, shipping costs are calculated at checkout based on the delivery address. There’s no guesswork; you’ll see the exact cost before confirming your purchase.
The 90-Day Guarantee: How It Actually Works
Reunoa backs every order with a 90-Day “Clear Skin” Money-Back Guarantee. The terms are unusually simple for a skincare product: if you don’t see your bruises fading faster and your skin feeling stronger, you contact the support team at support@reunoa.com and you get a full refund. You don’t even need to return the empty bottle.
That last detail matters more than it might seem. Most money-back guarantees in the skincare space require you to ship the product back — which adds friction, costs you time, and often involves a restocking fee. Reunoa’s policy removes all of that. The 90-day window is also long enough to actually test the product properly. The brand recommends a minimum of 28 days of consistent use for the Vitamin K and Ceramide complex to fully restructure the skin barrier, and suggests 3 to 4 weeks of daily application for structural benefits like thickening the skin to prevent future tears. Ninety days gives you room to complete a full treatment cycle and still have time left to evaluate the results.
One practical note on cancellations: because Reunoa operates a fully automated order system, orders are processed immediately after placement. A refund before receiving the goods is only possible within 24 hours of ordering. If the package is already in transit, the process is to wait for delivery and then initiate a return through the support team.
A Few Things Worth Knowing Before You Order
Reunoa is not sold in stores. If you see it listed on Mercari, eBay, or other resale platforms, those are third-party sellers — not the brand itself — and they won’t come with the 90-day guarantee. The only place to purchase with the full money-back protection is reunoa.com directly.
The serum is hormone-free, paraben-free, and fragrance-free, which matters for the target customer: adults 65 and older whose skin tends to be thinner, more reactive, and less tolerant of harsh additives. It’s also a topical cosmetic, not an oral supplement, which means it’s generally considered safe to use alongside medication — though consulting a doctor for specific concerns is always a reasonable step.
For customers who want to track their progress, the brand’s recommended timeline gives a useful framework: hydration relief typically begins on day one, visible reduction in purple discoloration tends to appear within 7 to 14 days, and deeper structural fortification — the kind that makes skin less prone to daily tearing — generally develops by week five. That arc is worth keeping in mind when evaluating whether the serum is working, especially before deciding to request a refund.
If you’re in the US and ready to try it, the full product page has the current pricing, sizing options, and a breakdown of how each active ingredient contributes to the repair process. The FAQ page covers the most common questions about safety, ingredients, and what to expect — a useful read before placing your first order.